SurveyPlanet, LLC (“SurveyPlanet”)
welcomes you to its website (collectively, including all content and
functionality available through the www.surveyplanet.com domain name, the “Site”). This Terms of
Service (“Terms of Service” or “Agreement”) is a legal and binding
agreement between SurveyPlanet and you that governs your use of the
services available through the Site (the “Service”).
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING THE SITE OR USING ANY PART OF THE SERVICE, YOU EXPRESSLY AGREE TO BE BOUND BY THIS TERMS OF SERVICE AND SURVEYPLANET’S PRIVACY POLICY AND ANTI-SPAM POLICY. IF YOU DO NOT AGREE TO ALL OF THEIR RESPECTIVE TERMS, PLEASE DO NOT USE ANY PART OF THE SITE OR SERVICE AS YOU DO NOT HAVE SURVEYPLANET’S AUTHORIZATION.
1. Registration and Eligibility
You are required to register on the Site for an account (“SurveyPlanet
Account”) to access and use the Service. In registering for
a SurveyPlanet Account you represent and warrant that: (a) you are of
legal age to form a binding contract and that you, or if you are registering
on behalf of a person or entity, are authorized to register for the
Service; (b) all information provided to SurveyPlanet is true, accurate
and complete; and (c) you are the authorized signatory of the credit
or charge card provided to SurveyPlanet to pay the Fees (as defined
below). SurveyPlanet reserves the right in its sole discretion
to refuse service, terminate or suspend accounts, and change any content
as it sees fit, without prior notice or liability to you.
You expressly agree: (i) that SurveyPlanet
has the right to suspend and/or terminate your account and refuse any
and all current or further use of the Service if SurveyPlanet determines,
in its sole discretion, that any information you provide is untrue,
inaccurate, not current and/or incomplete; (ii) to protect your username
and password at all times; (iii) to notify SurveyPlanet immediately
of any unauthorized use of your account or any other need to deactivate
your username and/or password due to security concerns; and (iv) that
SurveyPlanet shall not be responsible for unauthorized access to or
alteration of your data. SurveyPlanet is not liable for any harm caused
or related to the theft or misappropriation of your username and/or
password, disclosure or your username and/or password, or your authorization
of anyone else to use your username and/or password. From time
to time, SurveyPlanet may find it necessary to access your account.
For instance, SurveyPlanet may access your account for support, maintenance
or security-related reasons. In such event, SurveyPlanet will,
if possible, provide you notice of its intent to use your username and
password to do so. Regardless of whether such notice is
provided, you acknowledge and consent to such access. Furthermore,
recognizing the global nature of the Internet, you agree to comply with
all local rules regarding online conduct and acceptable content. Specifically,
you agree to comply with all applicable laws regarding the transmission
of technical data exported from the United States or the country in
which you reside and to comply with any other local laws affecting the
transmission or posting of content or affecting the privacy of persons.
2. License and Access
SurveyPlanet grants you a limited license
to access and make personal use the Site and the Service. Subject to
the terms of this Agreement and upon your registration for a SurveyPlanet
Account, SurveyPlanet hereby grants you a revocable, non-exclusive,
non-transferable account enabling you to access and use the Service
and the Site. All SurveyPlanet content that is made available
to view and/or download in connection with the Service is owned by and
is a copyrighted work of SurveyPlanet and/or is suppliers and is licensed,
not sold. This limited license does not include any copying or
downloading of any information from the Site for yourself or any other
third party’s benefit. You may not data-mine or use any robots for
any purpose including but not limited to extracting data or other information
from the Site. Should you violate any of these policies outlined in
this Agreement, SurveyPlanet may terminate your access.
3. Proprietary Rights
Except for the limited licenses expressly
granted herein, all right, title and interest in and to the Site, the
Service and other content and materials related thereto and the technology
and infrastructure used to provide them, are proprietary to SurveyPlanet
and shall at all times remain the sole and exclusive property of SurveyPlanet
and are protected by applicable intellectual property laws and treaties.
All data and information related to the Site or collected by way of
the Service on any website (the “Data”), other than survey data
and information from survey creators and recipients, shall be the sole
and exclusive property of SurveyPlanet. You acknowledge that you
do not acquire any ownership rights in or to the Service or the Data,
and agree not to modify, copy, distribute, transmit, display, perform,
reproduce, publish, license, create derivative works from or through
the Site or Service. All rights not expressly granted to you herein
are reserved by SurveyPlanet.
4. User Content
You acknowledge and agree that: (a) all survey questions, information,
data, text, software, music, sound, photographs, images, video, survey
responses, messages or other materials communicated or transmitted using
the Site and the Service (collectively, “User Content”), whether
publicly posted or privately transmitted, are the sole responsibility
of the person from who such User Content originated; (b) you, and not
SurveyPlanet, shall be responsible for all User Content that you upload,
post, email, distribute, communicate, transmit, or otherwise make available
using the Site and the Service or that is otherwise made available through
the use of your account, whether or not authorized by you; (c) by using
the Site and the Service, you may be exposed to User Content that is
unlawful, harmful, threatening, abusive, harassing, tortious, defamatory,
libelous, vulgar, obscene, indecent, invasive of another’s privacy,
hateful or racially, ethnically or otherwise objectionable; (d) SurveyPlanet
may use any User Content publicly transmitted on the Site or in the
Service in whole or in part in any form; (e) you automatically grant
(or represent and warrant that the owner of such User Content has expressly
granted) SurveyPlanet a perpetual, irrevocable, non-terminable, worldwide,
fully paid, royalty-free, non-exclusive, worldwide license to use, copy,
distribute, publicly display, modify, make derivative works, and sublicense
any User Content you publicly submit or make available through the Site.
SurveyPlanet does not control the User
Content originating from users, respondents to user surveys, or other
users of the Site and the Service, and does not guarantee the accuracy,
integrity, or quality of such User Content. SurveyPlanet
reserves the right to delete any User Content from its databases at
any time and from time to time without notice to you. You acknowledge
and agree that you are solely responsible for backing up any User Content
uploaded to the Site or received by you through the use of the Service.
SurveyPlanet shall not be liable for any purging, deletion, or failure
to retain any such User Content.
You warrant, represent and agree that you will not contribute any User Content or otherwise use the SurveyPlanet Site in a manner that (i) infringes the intellectual property rights or proprietary rights, or rights of publicity or privacy, of any third party; (ii) violates any law, statute, ordinance or regulation; (iii) you should know is harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, or otherwise objectionable; (iv) adversely affects or reflects negatively on SurveyPlanet’s goodwill, name or reputation or causes duress, distress or discomfort to SurveyPlanet or anyone else, or discourages any person, firm or enterprise from using all or any portion, feature, or function of the SurveyPlanet Site, or from advertising, liking or becoming a supplier to use in connection with the SurveyPlanet Site; (v) send or result in the transmission or junk e-mail, chain letters, duplicative or unsolicited messages, or so-called “spamming”; (vi) transmit, distribute or upload programs or material that contain malicious code, such as viruses, timebombs, cancelbots, worms, trojan horse, spyware, or other potentially harmful programs or other material or information; (vii) falsely report to an employee or agent of SurveyPlanet; (viii) circumvent, disable or otherwise interfere with security-related features of the Site or its features that prevent or restrict use or copying of any content; and/or (ix) intercept or attempt to intercept email or other private communications not intended for you. While it is not the intent of SurveyPlanet to discourage you from reporting problems about the the Service, nonetheless, SurveyPlanet reserves the right to take such action as it deems appropriate and/or to remove any content from the Site at any time, for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such content or if SurveyPlanet is concerned that you may have breached the immediately preceding sentence), or for no reason at all.
5. Communication
SurveyPlanet can communicate with you electronically either by posting
information on the Site or by sending you emails. You consent to receive
communications electronically from SurveyPlanet and its affiliates.
You agree that all communications provided electronically satisfy any
conditions or requirements that they be provided electronically.
6. Privacy
SurveyPlanet considers its users’ privacy to be of the utmost importance.
Please see SurveyPlanet’s Privacy Policy for a detailed description
of our information gathering and dissemination practices for the Site.
7. Indemnification
You agree to indemnify, hold harmless and defend, at your expense, against
any and all third party claims, actions, proceedings, and suits brought
against SurveyPlanet or any of its subsidiaries, officers, directors,
employees, agents or affiliates, and all related liabilities, damages,
settlements, penalties, fines, costs or expenses (including, without
limitation, reasonable attorneys' fees) incurred by SurveyPlanet or
any of its officers, directors, employees, agents or affiliates, arising
out of or relating to (i) your breach of any term or condition of this
Agreement, (ii) your use of the Service, (iii) your posting of any User
Content, or (iv) your unauthorized use of the SurveyPlanet Site and
Service. In such a case, SurveyPlanet will provide you with written
notice of such claim, suit or action. You shall cooperate as fully as
reasonably required in the defense of any claim. SurveyPlanet reserves
the right to assume the exclusive defense and control of any matter
subject to indemnification by you.
You agree to indemnify and hold SurveyPlanet and its directors, officers, subsidiaries, agents, joint ventures, and employees harmless from any claim or demand, including reasonable attorney’s fees, arising out of or related to your breach of this Terms of Service, or your violation of any law or third party rights.
8. Waiver and Release
YOU AGREE THAT NEITHER SURVEYPLANET,
NOR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS OR SUPPLIERS
SHALL HAVE ANY LIABILITY TO YOU UNDER ANY THEORY OF LIABILITY OR INDEMNITY
IN CONNECTION WITH YOUR USE OF THE SITE AND THE SERVICE. YOU SPECIFICALLY
ACKNOWLEDGE THAT SURVEYPLANET SHALL NOT BE LIABLE FOR ANY USER CONTENT
SUBMISSIONS OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY
THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS
ENTIRELY WITH YOU. YOU HEREBY RELEASE AND FOREVER WAIVE ANY AND ALL
CLAIMS YOU MAY HAVE AGAINST SURVEYPLANET, ITS OFFICERS, DIRECTORS, EMPLOYEES,
AGENTS, LICENSORS OR SUPPLIERS (INCLUDING BUT NOT LIMITED TO CLAIMS
BASED UPON THE NEGLIGENCE OF SURVEYPLANET, ITS OFFICERS, DIRECTORS,
EMPLOYEES, AGENTS, LICENSORS OR SUPPLIERS) FOR LOSSES OR DAMAGES YOU
SUSTAIN IN CONNECTION WITH YOUR USE OF THE SITE AND THE SERVICE.
9. Disclaimers
9.1 Disclaimer
of Warranties. SurveyPlanet does not represent or warrant
that (a) the Service will be error-free or accessible at all times,
(b) defects will be corrected, (c) the Service or the server that makes
it available, are free of viruses or other harmful component, or (d)
the use or the results of the use of the Service or the materials made
available as part of the Service will be correct, accurate, timely,
or otherwise reliable. SurveyPlanet does not guarantee, and shall have
no liability for, any Service down time (i) caused by outages to any
public Internet backbones, networks or servers, (ii) caused by any failures
of your equipment, systems or local access services, (iii) for previously
scheduled maintenance, or (iv) relating to events beyond SurveyPlanet’s
control such as, but not limited to, strikes, riots, insurrection, fires,
floods, explosions, war, governmental action, labor conditions, earthquakes,
natural disasters, or interruptions in Internet services to an area
where SurveyPlanet or your servers are located or co-located.
YOU USE THE SERVICE AND THE SITE AT
YOUR SOLE RISK. THE SERVICE AND THE SITE ARE PROVIDED ON AN "AS
IS" AND “AS AVAILABLE” BASIS. THERE ARE NO WARRANTIES, CLAIMS
OR REPRESENTATIONS MADE BY SURVEYPLANET, OR ANY OF ITS SUBSIDIARIES,
OFFICERS, DIRECTORS, EMPLOYEES, AGENTS OR AFFILIATES EITHER EXPRESS,
IMPLIED, OR STATUTORY, WITH RESPECT TO THE SERVICE AND THE SITE, INCLUDING
WARRANTIES OF QUALITY, PERFORMANCE, NON-INFRINGEMENT, MERCHANTABILITY,
OR FITNESS FOR A PARTICULAR PURPOSE, NOR ARE THERE ANY WARRANTIES CREATED
BY COURSE OF DEALING, COURSE OF PERFORMANCE, OR TRADE USAGE. SURVEYPLANET
DOES NOT WARRANT THAT THE SERVICE AND THE SITE WILL MEET YOUR NEEDS
OR BE FREE FROM ERRORS, OR THAT THE OPERATION OF THE SERVICE WILL BE
UNINTERRUPTED. ALL MATERIALS DOWNLOADED AND/OR OBTAINED THROUGH
THE USE OF THE SERVICE IS ACCESSED AT YOUR OWN DISCRETION AND RISK.
YOU ARE SOLELY RESPONSIBLE FOR, AND HEREBY WAIVE ANY DAMAGE, TO YOUR
COMPUTER SYSTEM, INTERNET ACCESS, OR LOSS OF DATA THAT RESULTS FROM
THE DOWNLOAD OF SUCH MATERIAL. THE FOREGOING EXCLUSIONS AND DISCLAIMERS
ARE AN ESSENTIAL PART OF THIS AGREEMENT AND FORMED THE BASIS FOR DETERMINING
THE PRICE CHARGED FOR THE SERVICE. SOME STATES DO NOT ALLOW EXCLUSION
OF AN IMPLIED WARRANTY, SO THIS DISCLAIMER MAY NOT APPLY TO YOU.
9.2 Disclaimer
of Third Party Content. You understand that when using the
SurveyPlanet Site, you will be exposed to other users’ comments and
third party content from a variety of sources, and that SurveyPlanet
is not responsible for the accuracy, usefulness, safety, or intellectual
property rights of or relating to such other clients’ comments or
third party content. Statements made in the SurveyPlanet Site,
newsgroups, message boards, email, forums, and/or conferences, if any,
reflect only the views of their authors. Forum managers, forum
hosts, and/or content providers, if any, appearing on the SurveyPlanet
Site are not authorized SurveyPlanet spokespersons, and their views
do not necessarily reflect those of SurveyPlanet, and SurveyPlanet does
not endorse any client comments or any opinion, recommendation, or advice
expressed therein. You further understand and acknowledge that
you may be exposed to other clients’ comments and third party content
that may be offensive, indecent, inaccurate, or objectionable, and you
agree to waive, and hereby do waive, any legal or equitable rights or
remedies you have or may have against SurveyPlanet with respect thereto.
You are responsible for viewing and abiding by any privacy statements
and terms of use posted in connection with these links. You agree
that the Service may include advertisements and that these advertisements
are necessary for SurveyPlanet to provide the SurveyPlanet Service.
You further understand that the Service may include certain communications
from SurveyPlanet that you cannot opt out of receiving.
10. Limitation of Liabilities. YOU AGREE THAT NEITHER SURVEYPLANET NOR ANY OF ITS SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS OR AFFILIATES WILL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL (INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOST DATA COLLECTED THROUGH THE SERVICE), OR INCIDENTAL DAMAGES, WHETHER BASED ON A CLAIM OR ACTION OF CONTRACT, WARRANTY, NEGLIGENCE, STRICT LIABILITY, OR OTHER TORT, BREACH OF ANY STATUTORY DUTY, INDEMNITY OR CONTRIBUTION, OR OTHERWISE, EVEN IF SURVEYPLANET HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE EXCLUSION CONTAINED IN THIS PARAGRAPH SHALL APPLY REGARDLESS OF THE FAILURE OF THE EXCLUSIVE REMEDY PROVIDED IN THE FOLLOWING PARAGRAPH. SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE LIMITATIONS OR EXCLUSIONS IN THIS AND THE FOREGOING PARAGRAPH MAY NOT APPLY TO YOU. SURVEYPLANET’ CUMULATIVE LIABILITY TO YOU OR ANY OTHER PARTY FOR ANY LOSS OR DAMAGES RESULTING FROM ANY CLAIMS, DEMANDS, OR ACTIONS ARISING OUT OF OR RELATING TO THIS AGREEMENT SHALL NOT EXCEED THE AGGREGATE FEES PAID TO SURVEYPLANET FOR USE OF THE SERVICE.
11. Links
The Site may provide links to other websites or resources. You acknowledge
that SurveyPlanet is not responsible or liable in any way for the content,
products, services, or other materials offered via these websites or
resources. You also acknowledge that SurveyPlanet is in no way liable
for any loss or damage caused or allegedly caused by the content, products,
services, or other materials offered via these websites or resources.
12. Copyright and Trademarks
The entire contents of the Site are copyrighted as a collective work
under the laws of the United States and other copyright laws.
We hold the copyright in the collective work. Any redistribution,
retransmission or publication of any copyrighted materials is strictly
prohibited without the express written consent of the copyright owner.
You may not use any Company logo or any other proprietary graphic or
trademark without our express written permission.
The trademarks, graphics, designs and
logos shown on the Site are registered and unregistered trademarks,
service marks and trade dress of SurveyPlanet and other parties (the
“Marks”). You are prohibited from using these Marks for any purposes
without our written permission or any such third party which may own
the Marks. You are prohibited from modifying, copying, distributing,
displaying, publishing, selling, licensing, creating derivative works,
or using any content on the Site for commercial or public purposes.
13. Copyright Policy and Digital Millennium Copyright Act
(DMCA) Procedures
We respect the intellectual property
of others, and require you to do the same. We reserve
the right to terminate this Terms of Service with you or any other user
who infringes third-party copyrights. If you believe that any
material has been posted via the Site by a user in a way that constitutes
copyright infringement, you shall provide us with the following information:
(a) an electronic or physical signature of the person authorized to
act on behalf of the owner of the copyrighted work; (b) an identification
of the copyrighted work and the location on the Site of the allegedly
infringing work; (c) a written statement that you have a good faith
belief that the disputed use is not authorized by the owner, its agent,
or the law; (d) your name and contact information, including telephone
number and e-mail address; and (e) a statement by you that the above
information in your notice is accurate and, under penalty of perjury,
that you are the copyright owner or authorized to act on the copyright
owner’s behalf. Contact information for our DMCA Agent for notice of
claims of copyright infringement is: SurveyPlanet, LLC Attn: Copyright
Agent, 2901 Ocean Park Blvd., Suite 215, Santa Monica, CA 90405.
14. Modification
We reserve the right in our sole discretion to modify this Terms of
Service and our Privacy Policy as we see fit. If we make any such changes,
we will notify you via the email address tied to your account. We are
not responsible should you not receive this message due to the actions
of your email filtering or internet service provider. Please assign
SurveyPlanet.com to the list of domains approved to send you emails.
We will also display a notice above this Terms of Service for 30 days
alerting you that it has been updated and revised. Should you continue
using the Site after a Terms of Service or Privacy Policy change that
will stand as acceptance of the changes.
15. Survival of Terms
Notwithstanding any other provision of this Terms of Service or any
contrary legal principles, any provision of this Terms of Service that
imposes continuing obligations on a party will survive the termination
of this Terms of Service.
16. Miscellaneous
This Terms of Service and your relationship
with SurveyPlanet is governed by and construed in accordance with the
laws of the State of California. You and SurveyPlanet agree to submit
to the jurisdiction of the federal and state courts in Los Angeles County,
California for any legal proceedings that arise from this Terms of Service
or your relationship with us. Any cause of action or claim you may have
with respect to us must be commenced within one (1) year after the claim
or cause of action arises. No waiver of any term, provision or
condition of this Terms of Service, whether by conduct or otherwise,
in any one or more instances, shall be deemed to be, or shall constitute,
a waiver of any other term, provision or condition hereof, whether or
not similar, nor shall such waiver constitute a continuing waiver of
any such term, provision or condition hereof. No waiver shall
be binding unless executed in writing by the party making the waiver.
This Terms of Service governs your use of the Site and constitutes the
complete and exclusive statement of the agreement between you and SurveyPlanet
with respect to the Service and supersedes any and all prior or contemporaneous
communications, representations, statements and understandings, whether
oral or written, between you and SurveyPlanet concerning the Service.
If any provision of this Terms of Service is shown to be invalid or
unenforceable, the court should work to give effect to the parties’
intention reflected by the provision, and such provision shall be deemed
severable and shall not affect the validity and enforceability of remaining
provisions. Headings of sections do not limit the scope of any section.
They are meant for reference purposes only.
SurveyPlanet, LLC (“SurveyPlanet”
or “we”) values your trust and confidence and is committed to protecting
your privacy. This Privacy Policy describes the privacy practices of
SurveyPlanet and applies to data collected by SurveyPlanet through the
www.SurveyPlanet.com domain name (the "Site”), as well as through
SurveyPlanet’s proprietary software and information and any other
such service provided by SurveyPlanet (collectively the “Service”).
This Privacy Policy applies to both to users who create and conduct
surveys through the Service (“Survey Creators”) and people who answer
such surveys (“Survey Respondents”).
Below you can find
detailed information for Survey Creators and Survey Respondents on the
(i) types of information we collect; (i) how we use the information
collected; (iii) the sharing and disclosure of your information; (iv)
your rights to your information; and (v) how we protect your information.
Specifically, the information below explains how we handle the personal
information that can be used to contact or identify a natural person
(“Personal Information”), gathered by the Service.
Please read all information
as provided below. SurveyPlanet welcomes any questions or comments
you may have regarding this Privacy Policy or if you do not understand
any information about how we collect, maintain, use or disclose Personal
Information. Any such questions or comments, or if more information
regarding any item not listed below is needed, should be submitted via
email to support@surveyplanet.com. We will make every effort to
resolve or answer your concern.
PRIVACY
TERMS FOR SURVEY CREATORS
1. Types of Information
We Collect
When you use SurveyPlanet,
we collect information relating to you and your use of the Service such
as registration information (username, password, email address), billing
information (name, address, email address, credit card or bank account
number), account settings (preferences and personal details), address
book information (email addresses of those you invite to take surveys),
survey questions and responses (“Survey Data”) and other data and
information you intentionally share with SurveyPlanet. If you
choose to register by using a third party account such as your Facebook
account, we may collect your Personal Information or data from such
third parties if you give expressly agree to give permission to those
third parties to share your information with SurveyPlanet.
We may also collect
information about your visit to the Site, such as pages viewed, links
clicked and other similar navigation action in connection with the Site.
When you receive promotional e-mails or newsletters from SurveyPlanet,
we may use customized links or similar technologies to determine whether
such newsletters or e-mail has been opened and which links you click.
This information is used to provide you more focused e-mail communications
and/or other information.
2. How We
Use the Information Collected
SurveyPlanet keeps
your Survey Data private and does not use your Survey Data for its owns
purposes, except in the limited circumstances described in this Privacy
Policy or unless we have you express approval. We do not sell
or disclose your Survey Data to any third parties. We will use
only public survey data and anonymized survey metadata to create and
provide new services, features or content. We will not email your
survey respondents or anyone in your address book except at your direction.
We do not sell any of your email addresses to any third parties.
SurveyPlanet collects
and uses the information we collect from you to operate and improve
the Site; better deliver the Service and to create new services, features
and content. These uses may include performing analysis aimed at improving
the Service; making the Site or Service more user friendly by reducing
the need for you to repeatedly enter the same information; and displaying
content that is tailored to your preferences and interests. If
you have given us your express consent, SurveyPlanet may contact you
for marketing and advertising purposes. You may opt out of these
communications at anytime by changing your account settings.
We also use your Personal
Information to communicate with you, such as providing you with mandatory
notices or discretionary notices about the Service. Personal information
collected on the Site and Service may be stored and processed in the
United States or any other country in which SurveyPlanet or its affiliates,
subsidiaries or agents maintain facilities, and by using the Site or
Service, you consent to any such transfer of information outside of
your country.
3. The Sharing
or Disclosure of Your Personal Information
We neither rent, lease,
disclose, nor sell your Personal Information to anyone. Except
as described in this Privacy Policy, your Personal Information will
be used only by SurveyPlanet and its controlled subsidiaries and affiliates,
and your Personal Information will not be disclosed to any other third
party without your consent.
SurveyPlanet may share
your Personal Information with our service providers who assist us in
providing services to you. These service providers are contractually
obligated to keep your information confidential and to use it only for
the purpose of providing their services to SurveyPlanet.
We share your Personal
Information only with your consent or as described below:
Agents:
We may employ other companies and people to perform tasks on our behalf
and need to share your information with them to provide products or
services to you. Unless we tell you differently, SurveyPlanet’ agents
do not have any right to use Personal Information we share with them
beyond what is necessary to assist us. You hereby consent to our
sharing of Personal Information for the above purposes.
Protection of
SurveyPlanet and Others: We may release Personal Information when
we believe, in good faith, that such release is reasonably necessary
to (i) comply with law, (ii) enforce or apply the terms of any of our
user agreements, or (iii) protect the rights, property or safety of
SurveyPlanet, our users, or others. This includes exchanging information
with other companies and organizations for fraud protection and credit
risk reduction.
Business Transfers:
In some cases, we may choose to buy or sell assets. In these types of
transactions, your Personal Information as a client of SurveyPlanet
is typically one of the business assets that is transferred. Moreover,
if SurveyPlanet, or substantially all of its assets, were acquired,
your Personal Information as a client of SurveyPlanet would be one of
the assets that is transferred or acquired by a third party. By using
or accessing the Service, you acknowledge and agree that such transfers
may occur, and that any acquirer of SurveyPlanet may continue to use
your Personal Information as set forth in this policy.
4. Your Rights
to Your Information
You may view or edit
your Personal Information and account information and preferences by
logging into your SurveyPlanet account (“SurveyPlanet Account”)
online. SurveyPlanet will retain your Survey Data for as long as you
have a SurveyPlanet Account, or to comply with our legal obligations,
resolve disputes or enforce our agreements. Deleting or cancelling
your SurveyPlanet Account will cause all the Survey Data in the account
to be permanently deleted, as permitted by law.
5. Security,
Cookies and Other Information
SurveyPlanet uses physical,
electronic, and administrative safeguards to assist us in preventing
unauthorized access, maintaining data accuracy, and correctly using
Personal Information. Except as specified in this Privacy Policy,
we use commercially reasonable efforts to limit access to your Personal
Information to the employees, agents and officers of SurveyPlanet who
need the information for their jobs.
The Personal Information
SurveyPlanet collects is securely stored within our database, and we
use standard, industry-wide practices such as firewalls, encryption,
and (in certain areas) Secure Socket Layers (“SSL”) for protecting
your information. However, as effective as encryption technology is,
no security system is impenetrable. SurveyPlanet cannot guarantee the
security of our database, nor can we guarantee that information you
supply won't be intercepted while being transmitted to SurveyPlanet
over the Internet. We recommend that you not disclose your password
to anyone.
SurveyPlanet uses cookies
on our Site. Cookies are alphanumeric identifiers that we may
transfer to your computer's hard drive through your browser to enable
our systems to recognize your browser and tell us how and when pages
in our websites are visited and by how many people. SurveyPlanet
cookies do not collect Personal Information. However, we may combine
the general information collected through cookies with other Personal
Information in connection with our collection of individual site usage
information. By using our Site and Service, you expressly consent
to the use of cookies as is described herein. If you do not wish
to have your individual site usage information collected, most browsers
have an option for turning off the cookie feature, which will prevent
your browser from accepting new cookies, as well as (depending on the
sophistication of your browser software) allowing you to decide on acceptance
of each new cookie in a variety of ways. However, if you choose
to decline cookies, you may not be able use the services of SurveyPlanet.
From time to time,
SurveyPlanet may contain advertisements, references, and links to other
websites and organizations, and may also use third parties to display
or serve advertising on our site. SurveyPlanet has no access to
or control over cookies of these links to other websites and organizations,
nor does SurveyPlanet have control over or access to cookies by SurveyPlanet’
third-party partners or advertisers. This Privacy Policy does
not cover any use of Personal Information that a third-party advertiser
or ad server may collect from you.
PRIVACY TERMS FOR
SURVEY RESPONDENTS
1. Types of Information
We Collect
When you respond to
surveys hosted by SurveyPlanet, we collect and store the survey responses
that you submit. The Survey Creator is responsible for this information
and manages it. A survey may ask you to provide Personal Information
or data. If you provide such information to the Survey Creator,
the Survey Creator’s may have its own privacy policy that applies
to the information you provide.
SurveyPlanet may receive
and store certain types of information whenever you interact with our
Site or Service. SurveyPlanet may choose to automatically receive
and record information on our server logs from your browser including
your IP address, SurveyPlanet cookie information, and the page you requested.
Generally, our service
may automatically collect usage information, such as the numbers and
frequency of visitors to our Site and its components. We generally
only use this data in aggregate form, that is, as a statistical measure,
and not in a manner that would identify you personally. SurveyPlanet
may additionally automatically collect information about your visit
to our website, such as pages viewed, links clicked, and other similar
navigation action in connection with the website. Most Web browsers
accept cookies, and if your browser accepts cookies, SurveyPlanet may
automatically collect individualized information regarding your visits
to the Site to provide you with a more personalized user experience.
As part of this use of information, we may provide aggregate information
to our partners about how our users, collectively, use our Site.
If you do not wish to have your individual usage information collected,
please see the section below about “cookies” for further information.
2. How We
Use the Information Collected
Your survey responses
are owned and managed by the Survey Creator, and such information and
data is treated as private to the Survey Creator by SurveyPlanet.
Some Survey Creators may provide you with a privacy policy or other
privacy notice at the time you take their survey and we encourage you
to carefully review it to understand how the Survey Creator will handle
your responses. Please see the Privacy for Survey Creators
section above to understand how SurveyPlanet handles your survey responses.
SurveyPlanet does not sell your survey responses to third parties and
we do not use any Personal Information collected in by our customers’
surveys to contact Survey Respondents. We also use the information
we collect from you to manage and better improve our services.
3. The Sharing
or Disclosure of Your Information
SurveyPlanet hosts
surveys for Survey Creators who are the owners and users of your survey
responses. We do not own or sell your survey responses.
Anything you expressly disclose in your survey responses will be naturally
disclosed to Survey Creators. Please contact the Survey Creator
directly to better understand how they might share your survey responses.
4. Your Rights
to Your Information
SurveyPlanet is a service
that collects survey responses on behalf of Survey Creators. If
you have any questions about a survey, or if you want to access, update
or delete anything in your survey responses, please contact the Survey
Creator directly. If you do not wish to be contacted to take surveys
which are sent by Survey Creators via SurveyPlanet, you may opt out
of receiving such invitations.
5. Security, Cookies
and Other Information
SurveyPlanet is committed
to protecting your privacy and handling your Personal Information with
integrity and care. However, regardless of the physical, electronic
and administrative security protections and precautions we undertake,
there is always a risk that your Personal Information or data may be
viewed and used by unauthorized third parties as a result of collecting
and transmitting your data over the Internet.
SurveyPlanet uses cookies
on our Site. Cookies are alphanumeric identifiers that we may
transfer to your computer's hard drive through your browser to enable
our systems to recognize your browser and tell us how and when pages
in our websites are visited and by how many people. SurveyPlanet
cookies do not collect Personal Information. However, we may combine
the general information collected through cookies with other Personal
Information in connection with our collection of individual site usage
information. By using our Site and Service, you expressly consent to
the use of cookies as is described herein. If you do not wish
to have your individual site usage information collected, most browsers
have an option for turning off the cookie feature, which will prevent
your browser from accepting new cookies, as well as (depending on the
sophistication of your browser software) allowing you to decide on acceptance
of each new cookie in a variety of ways. However, if you choose
to decline cookies, you may not be able use the services of SurveyPlanet.
From time to time,
SurveyPlanet may contain advertisements, references, and links to other
websites and organizations, and may also use third parties to display
or serve advertising on our site. SurveyPlanet has no access to
or control over cookies of these links to other websites and organizations,
nor does SurveyPlanet have control over or access to cookies by SurveyPlanet’
third-party partners or advertisers. This Privacy Policy does
not cover any use of Personal Information that a third-party advertiser
or ad server may collect from you.
OTHER
PRIVACY TERMS FOR SURVEY CREATORS AND SURVEY RESPONDENTS
Collection
and Use of Children's Personal Information.
The Site and the Service
are intended for general audiences, and SurveyPlanet does not knowingly
collect any personal information from children. During the registration
process for a SurveyPlanet Account, SurveyPlanet does collect age information,
and if users identify themselves as under 13 years of age, SurveyPlanet
will block such users from providing personal information.
This document contains
and is the sole statement of SurveyPlanet’s Privacy Policy.
No summary, restatement or other version thereof, or other privacy policy
or statement, in any form, is valid.
Modifications of
this Privacy Policy.
SURVEYPLANET
MAY MODIFY THIS PRIVACY POLICY AT ANY TIME, IN SURVEYPLANET’S SOLE
DISCRETION, AND SUCH MODIFICATION SHALL BE EFFECTIVE IMMEDIATELY UPON
EITHER POSTING OF THE MODIFIED PRIVACY POLICY ON THE WEBSITE OR NOTIFYING
YOU. YOU AGREE TO REVIEW THIS PRIVACY POLICY PERIODICALLY TO ENSURE
THAT YOU ARE AWARE OF ANY MODIFICATIONS. YOUR CONTINUED ACCESS OR USE
OF THE WEBSITE AND/OR THE SOFTWARE SHALL BE DEEMED YOUR CONCLUSIVE ACCEPTANCE
OF THE MODIFIED PRIVACY POLICY. IF YOU DO NOT CANCEL YOUR SUBSCRIPTION
AND CONTINUE TO USE OUR SERVICE, YOU WILL BE CONSIDERED AS HAVING EXPRESSLY
CONSENTED TO THE MODIFICATIONS IN OUR PRIVACY POLICY. IF YOU DISAGREE
WITH THE TERM OF THIS PRIVACY POLICY OR ANY UPDATED PRIVACY POLICY,
YOU MAY CLOSE YOUR SURVEYPLANET ACCOUNT AT ANY TIME.
Last modified on February 2, 2012.
Your use of the SurveyPlanet Site and
Service is subject to this Anti-Spam Policy (“ASP”). If you
violate any part of this ASP at any time, SurveyPlanet, in its sole
discretion, may suspend or terminate your account. SurveyPlanet
may change this ASP at any time. It is your responsibility to
review it from time to time and comply with the most updated ASP.
SurveyPlanet does not tolerate spam.
You are responsible for making sure that your email communications to
survey recipients do not generate a number of spam complaints that exceed
industry standards. If SurveyPlanet determines that your level
of spam complaints exceed industry standards, SurveyPlanet, in its sole
discretion, may suspend or terminate your account.
All email recipients must have opted
in to, or otherwise validly consented to, receiving communications from
you, the sender. SurveyPlanet accounts may be suspended or terminated
for sending unsolicited email communications.
All email communications sent in connection
with a SurveyPlanet survey must contain an “unsubscribe” link that
allows recipients to remove themselves from your email communications.
You acknowledge and agree that you will not hide, disable or remove,
or attempt to hide, disable or remove the opt-out or unsubscribe links
from any email communication. You must actively manage and process
any opt out or unsubscribe requests received by you directly within
seven (7) days of submission, and update your email lists and address
books to reflect such requests.
You agree to comply with the following
rules with regard to email communications:
1. You must not send unsolicited
emails or any emails to recipients who have opted out, unsubscribed
or otherwise objected to receiving such messages from you.
2. You can only use SurveyPlanet
to send emails to recipients that gave you express permission or opted
in to receive your emails.
3. You must not use any third
party, purchased or rented email lists unless you have proof that individuals
on such lists have expressly opted in to receiving the type of emails
you will be sending.
4. You must not harvest mailing
lists.
5. You must not send any commercial
electronic mail messages to any recipient in violation of the CAN-SPAM
Act of 2003. It is your responsibility to comply with the CAN-SPAM
Act of 2003.
6. You must not use SurveyPlanet
to send emails with deceptive, false or misleading subject lines, header
information or other information.
If you suspect that someone has used
SurveyPlanet to send spam, please contact us immediately at spam@surveyplanet.com.